Communications Expertise
GoodHill provides strategic communications counsel and hands-on support to organizations and leaders navigating complexity, change and high-stakes situations.
Our approach is audience-centred, practical and scalable, from strategic planning and preparedness to rapid response and deployment.
Strategic Communications
Clarity, strategy and communications counsel for complex organizations and issues.
Good communication starts with understanding the people you need to reach, the environment you’re operating in and what you need to achieve. GoodHill helps leaders and organizations make sense of complexity, set priorities and build practical communications strategies that support organizational goals.
Communications strategy • Audience analysis • Messaging • Executive counsel • Communications planning
Crisis, Risk and Issues
Helping organizations prepare for, navigate and communicate through high-stakes situations.
Complex issues can escalate quickly, putting reputation, relationships and public trust at risk. GoodHill helps organizations anticipate vulnerabilities, assess emerging issues and communicate clearly when the stakes are high. Support ranges from preparedness and risk communication to active issues management and crisis response.
Crisis preparedness • Risk communication • Issues management • Reputation • Rapid response
Emergency Communications
Experienced communications leadership when an emergency moves from planning to response.
GoodHill provides experienced, deployable Information Officer (IO) and emergency communications support for Emergency Operations Centres (EOCs), Joint Information Centres (JICs) and responding organizations. From preparedness and activation through response, re-entry and recovery, GoodHill delivers timely, accurate and audience-centred public information.
Information Officer (IO) • EOC/JIC support • Public information • Emergency preparedness •
Rapid deployment • Recovery communications
Not every communications challenge fits neatly into a service category.
If you’re dealing with a complex issue, preparing for something difficult or looking for immediate communications support, reach out.